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FAQs

 

What services do you offer?

We offer

  1. pattern making + fit sample
  2. production ready samples
  3. grading
  4. manufacturing: either full service manufacturing (fabric sourcing/dyeing/block printing + CMT) or CMT manufacturing with receipt of fabric in ready-to-cut condition.
  5. hand block printing + solid color dyeing

 

What are your minimums?

Our minimums for garment orders are 500 pcs total order quantity and for homewares are 700 pcs total order quantity.  In both cases, the order can be divided amongst different styles. Per style garment minimums are generally 50 pcs/style over 3 sizes.  Additional sizes are a minimum of 10 units/size.

 

What if I don't meet your minimums, do you offer other options?

We can sometimes accommodate lower minimums depending on our production schedule. If we accommodate lower minimums then we adjust the pricing based on overall quantity, complexity and add a surcharge per piece.

 

What is your capacity and equipment?

We can produce 1800-2400 garments/month and up to 5,000 units homewares per month depending on complexity.  We use standard industrial sewing machines for wovens up to 400 gsm (excluding denim) and single jersey knit.

 

What is your product range?

We specialise in women’s casual wear wovens, girls casual wear, baby bed linens, home linens (bedding and table wares).  We do not handle high performance fabrics, outer wear,  denim, underwear, accessories requiring involved hardware.

 

Do you make patterns?

We can make and revise patterns.  We make patterns from either a tech pack/spec sheet with technical sketch, sample or a combination of both.  We use paper patterns only and don’t offer digital patterns or printing or draping services.

 

Do you work with customer patterns?

Yes, we can work from paper patterns sent to us.  They should be sent with a technical sketch and sew-by sample with margins, etc marked on the pattern.

 

Do you grade patterns?

Yes, we offer grading services with either a grading chart or basic instructions for sizing.

 

What is your pricing for making patterns and prototypes?

Our price for making patterns and fit samples ranges from USD 55-85.  The initial cost is a package price for the base pattern and 1 fit sample.  Changes, revisions, additional fit samples are charged separately.

 

Do you offer design consultation or style development services?

At this time we are not able to offer development services.  We make some design recommendations based on feasibility and logistics.

 

Do you make prototypes?

We can make and revise prototypes. We make a fit sample in muslin and make production ready samples in the final fabric.

 

What is your pricing for making sew samples?

Our price for samples is 2X production costing.

 

Do you provide cost estimates?

Yes, we can give an initial estimate for the CMT portion after seeing the technical sketch or the fit sample.  We can give an estimate for the total manufacturing cost once we have full details regarding fabric as well and estimated order size.

 

What is lead time on samples?

Turnaround time on sampling is approximately 2-3 weeks depending on our schedule and number of samples needed. depends on how many samples we have in process when you contact us.

 

What is your lead time on production?

Our general lead time is 3 months for full service manufacturing.  It may be shorter for CMT work though we only start the order once all fabric, labels, trims have been received.  Turnaround time depends on several factors. Our lead time is also dependent on our current schedule, the quantity and complexity of the order, and in some cases, fabric delivery times.

 

Do you source fabric?

We source a limited range of GOTS certified organic cotton woven (cambric, voile, sateen, twill, canvas) and some specialty blends such as cotton/silk, linen, cotton/linen. We work with natural fibres only and are not available for working with polyester, or fabrics coming from China.  We prefer that all fabrics are sourced from within India to maintain a shorter supply chain and to support India. While we are able to work with single jersey knit, we do not source it or dye it.

 

Do you offer fabric dyeing or printing?

We offer block printing and solid color dyeing on most fabric we source, with approval of artwork.  Color is communicated by Patone TPG/TPX reference codes. We generally do not offer printing or dyeing on fabric received from outside suppliers and not sourced by us.  We review these requests on an individual basis for suitability.

 

What type of printing do you offer?

We specialise in hand block printing, a heritage craft of the Jaipur region.  We do all printing in-house. We do not offer screen or digital printing, tie dye or batik.  For block printing, we work with clients to ensure artwork meets the requirements specific to block printing and then follow a separate print development process 1) artwork approval 2) block making 3) strike off of print colours.

 

Do you offer trims, embroidery, and heat transfers?

We do not currently offer lace, embroidery, hardware sourcing or heat transfers.  We will accept some types of hardware such as strap adjustors and laces if sent directly to us and pre-approved.

 

How should patterns, samples, fabric be sent?

We ask that all all individually sent couriers from outside India be sent via UPS.  We receive fabric via UPS or DHL courier.  Please ask for our shipping instructions guide before sending anything to us as Indian regulations are strict regarding receipt of couriers or shipments. 

 

Can I work with you directly in Jaipur?

We welcome all clients to visit us in Jaipur and work with us directly.  We encourage everyone to meet us in person and develop a strong relationship with us.  While we can handle all technical aspects of communication remotely, we value the human connection and believe that the more our clients understand about every step of the process, the better the relationship and design development will be.

 

How do you communicate with clients?

We work in person and remotely with clients from all over the world.  Our current client list includes companies from US, UK, Ireland, Germany, Switzerland, France, Sweden, Australia, New Zealand.  We communicate through email and phone calls and offer photos of each step for confirmation. We take communication very seriously and ensure that we check with you at every step no matter how small and update you with our progress.

 

How do you handle quality control?

We have a 3 step QC process:

  1. immediate measurement and visual check after stitching the photo sample
  2. visual and measurement checking for bulk, thread clipping
  3. visual check after pressing

 

Is client proprietary information kept confidential?

Yes, we have a strict non-disclosure policy.  Everything is made in-house from the patterns, grading, fit samples, production samples, block printing and manufacturing.  We maintain strict confidentiality over every aspect of a client’s designs and do not share information with other manufacturers or clients.

 

Do you require a deposit?

We take each step separately and ask work in the same process for each step.  Our payment structure for each process: We ask for a 50% deposit once we’ve agreed to make the samples and confirmed all details are clearly understood.  We require the balance payment once the samples are completed and approved via photo, prior to shipping.

  1. patterns + fit sample
  2. production ready samples
  3. manufacturing-bulk order

 

What are payment terms?

We require a 50% deposit before production starts, with the remainder paid on completion prior to shipping. All export order payments can be made via bank transfer in the invoiced currency.  The payment process is described in our Manufacturing Guidelines document.

 

What do you do with scraps?

We strive for the best pattern layouts possible to minimise scrap.  We donate scrap to local recycling programs or offer it for client use in up cycling through our Meher Road Foundation up cycling program and catalog.

 

What does fair trade mean?

We are an audited and guaranteed member of the World Fair Trade Organisation (WFTO number 1047).  We adhere strictly to all 10 principles of fair trade and work in support of worker rights.  These include: living wage, on time payments, equal payment for equal work, clean and safe working environment, non discrimination, no forced labour, no child labour, no forced overtime, no excessive working hours, skills training and capacity building.

Fit/Sizing/Care

FIT

Our styles are meant to give room to breath and move.  We use fine tailoring coupled with a relaxed, comfortable fit.

We use a fit guide for each of our styles to provide more information about the fit that was intended.

Slim Fit: a close fit to the body. Regular Fit: a comfortable, relaxed fit with room around the body. Generous Fit: a very loose fit (such as in our oversized blouses) with lots of room around the body for ease of movement.

SIZING

h4XS/ 36

h4S/ 38

h4M/40

h4L/ 42

h4XL/44

h4chest

h435.5 inches/ 90 cm

h437.5 inches/95 cm

h439.5 inches/ 100 cm

h441.5 inches/ 105 cm

h444.5 inches. 113 cm

h44cm extra from body

h4waist

h426 inches/ 66 cm

h428 inches/ 71 cm

h430 inches/ 76 cm

h432 inches/ 81 cm

h435 inches/ 89 cm

h4fitted

h4low waist

h428 inches/71 cm

h430 inches/76 cm

h432 inches/ 81 cm

h434 inches/ 86 cm

h437 inches/ 94 cm

h4fitted

h4hip

h437 inches/ 94 cm

h439 inches/ 99 cm

h441 inches/ 104 cm

h443 inches/ 109 cm

h446 inches/ 1

h44cm extra from body

WASHCARE

All garments have been washed several times during the printing/dyeing and manufacturing process.  

CARE for 100% cotton

We recommend cold water machine wash (up to 30 degrees celsius) with a bio detergent and either tumble dry on low heat or line dry in shade for all of our 100% cotton garments/homewares (except for quilts).  

Iron on reverse side of garment following fabric settings.  

Do not use bleach or stain remover.

Cold water wash and low heat drying or line drying in the shade will increase the life of the garment, prolong the vibrancy of the colors and reduce energy use. Shrinkage on all cottons is minimal, approximately 3%.

Garments/homewares are dyed or printed using AZO free, low-impact, pigment or reactive dyes unless otherwise noted.  These dyes are color-fast, but care should still be taken to wash with like colors to retain the vibrancy of the colors.

CARE for 100% cotton quilts

For quilts with cotton fill, we recommend spot or light surface cleaning only with a damp cloth and mild detergent.  Eco-friendly dry cleaning is also recommended. 

CARE for herbal/vegetable dye items

Vegetable dyes are not colorfast and are specifically marked in the product description.  We strongly recommend that all vegetable dye products be washed once before use in a cold water wash with minimal detergent.  Wash separately. Tumble dry on low heat or line dry in shade.  Iron on reverse side.  Do not use bleach or stain remover.

Please keep in mind that indigo dye does continually fade over time.  This is the nature of true indigo dye and is not a defect, but rather a sign of the 'living' nature of the dye.

CARE for silk and cotton/silk

For our silk and cotton silk garments/homewares, we also recommend gentle cycle machine wash cold water (up to 30 degrees celsius) or delicate hand washing to increase the life of the garment and reduce the environmental footprint from energy use, detergents and water wastage.  

Tumble dry on low heat or line dry in shade.  

Iron on reverse side of garment following fabric settings.

Do not use bleach or stain remover.

Dry cleaning using an eco-friendly service is also recommended.

CARE for linen and cotton/linen

For our linen and cotton linen garments/homewares, we also recommend gentle cycle machine wash cold water (up to 30 degrees celsius) or delicate hand washing to increase the life of the garment and reduce the environmental footprint from energy use, detergents and water wastage.  

Tumble dry on low heat or line dry in shade.  

Iron on reverse side of garment following fabric settings.

Do not use bleach or stain remover.