Terms of Service

 

We are a small, family owned business, committed to making high quality, fair trade clothing in a cooperative spirit. We design everything ourselves and make it all in-house at Mehera Shaw Textiles in Jaipur, India.   
We want you to truly enjoy your Mehera Shaw clothes and are happy to work with you over the phone to ensure you get the clothing that works best for you. We ask that you take time to consider your purchase, particularly regarding the size and fit that are right for you, and discuss any questions you may have with us.
Please call us directly in the US at 919-969-2572, M-F 10-5pm EST and ask for Shari or Mark.

 

SHIPPING (US and International orders)
We currently ship via UPS courier from North Carolina, USA.  We ship to the US, Canada, Australia, New Zealand, and Europe.  We do not ship to any PO boxes or APO address. Our shipping rates are as follows for most addresses.

Order Total

US (mainland) Shipping Charges

US (Hawaii and Alaska) Shipping Charges

International Shipping Charges

Below $100

$9.00

$15

$15

$100 and above

FREE!

$15

$15

Most items ship within 5-8 business days, but due to the artisan nature of our products, some items may take longer.  If this is the case, we will send you a notification via email of the expected ship date after your order is placed. We are obligated to collect sales tax on orders shipping to North Carolina addresses. As soon as your order is sent, we will email the UPS tracking number to you. All taxes or customs duties applicable are to be paid by the customer at the time of receipt.
SHIPPING (Indian domestic orders)

Our Indian customers are directed to shop with us via our Indian online shopping site: meherashaw.in.  Within this collection, shipping charges are included in the cost of the item, with no additional fees.  These items ship directly from Jaipur and are available for domestic purchase within India only.  For Indian domestic purchases, we use a domestic courier and provide tracking information as soon as your item has been shipped.

 

RETURNS

We accept returns on items that are flawed or damaged or not the correct size for you within 14 days of receipt of the item.  

Items must be in new, unworn, unused condition.

If you would like to return an item, please email us at info@meherashaw.com with a description of the reason for the return.  Once we authorize return, we will provide either our US address for receiving the return.  

Once the return has been received and confirmed to be in new, unworn condition, we will credit your account back. We will accept returned items which are unworn, unwashed, undamaged, with tags still attached, within 14 days of receipt, with an accompanying invoice and an explanation of why the item was not suitable.

We are sorry, but we are not able to refund shipping. When the item has been received back in new, unworn condition, we will refund your purchase in the form it was paid.

If you would like an exchange, we will do our best to send you a different item. New shipping charges will apply to an exchange.

Please keep in mind that all products are artisan-made.  There are very slight difference in color or print from piece to piece.

 

COMPANY PROFILE

We are both a U.S. company and an Indian Private Limited company and are members of the US Fair Trade Federation since 2010.  All items are manufactured in-house at our Jaipur production studio which operates in accordance with all fair trade principles listed by the FTF.

http://www.fairtradefederation.org/fair-trade-federation-principles/

 

Mark and Shari Keller founded our brand in 1999 and our manufacturing company in 2007.  

PRIVACY

Mehera Shaw respects the privacy of all our customers.  We use your information provided for the purposes of sending your order and, with permission, sending you news updates about our collections and products.  We do not share your information with any third party, nor do we sell information for advertising purposes.

SECURITY

We use Paypal secure server and Shopify direct payment and PayPal for our payment gateways for international sales.  No financial information is stored by us.

 

TERMS OF USE

All information, graphics, photos, ideas expressed in this site are the property of Mehera Shaw Textiles Pvt.Ltd. and are subject to International Copyright Law.  

Fit/Sizing/Care
FIT

Our styles are meant to give room to breath and move.  We use fine tailoring coupled with a relaxed, comfortable fit.

We use a fit guide for each of our styles to provide more information about the fit that was intended.

Slim Fit: a close fit to the body. Regular Fit: a comfortable, relaxed fit with room around the body. Generous Fit: a very loose fit (such as in our oversized blouses) with lots of room around the body for ease of movement.

 

SIZING

 

 

 

 

 

 

 

 

 

 

XS/ 36

S/ 38

M/40

L/ 42

XL/44

 

 

chest

35.5 inches/ 90 cm

37.5 inches/95 cm

39.5 inches/ 100 cm

41.5 inches/ 105 cm

44.5 inches. 113 cm

4cm extra from body

waist

26 inches/ 66 cm

28 inches/ 71 cm

30 inches/ 76 cm

32 inches/ 81 cm

35 inches/ 89 cm

fitted

 

low waist

28 inches/71 cm

30 inches/76 cm

32 inches/ 81 cm

34 inches/ 86 cm

37 inches/ 94 cm

fitted

 

hip

37 inches/ 94 cm

39 inches/ 99 cm

41 inches/ 104 cm

43 inches/ 109 cm

46 inches/ 1

4cm extra from body

 

 

WASHCARE

All garments have been washed several times during the printing/dyeing and manufacturing process.  

CARE for 100% cotton

We recommend cold water machine wash (up to 30 degrees celsius) with a bio detergent and either tumble dry on low heat or line dry in shade for all of our 100% cotton garments/homewares (except for quilts).  

Iron on reverse side of garment following fabric settings.  

Do not use bleach or stain remover.

Cold water wash and low heat drying or line drying in the shade will increase the life of the garment, prolong the vibrancy of the colors and reduce energy use. Shrinkage on all cottons is minimal, approximately 3%.

Garments/homewares are dyed or printed using AZO free, low-impact, pigment or reactive dyes unless otherwise noted.  These dyes are color-fast, but care should still be taken to wash with like colors to retain the vibrancy of the colors.

CARE for 100% cotton quilts

For quilts with cotton fill, we recommend spot or light surface cleaning only with a damp cloth and mild detergent.  Eco-friendly dry cleaning is also recommended. 

CARE for herbal/vegetable dye items

Vegetable dyes are not colorfast and are specifically marked in the product description.  We strongly recommend that all vegetable dye products be washed once before use in a cold water wash with minimal detergent.  Wash separately. Tumble dry on low heat or line dry in shade.  Iron on reverse side.  Do not use bleach or stain remover.

Please keep in mind that indigo dye does continually fade over time.  This is the nature of true indigo dye and is not a defect, but rather a sign of the 'living' nature of the dye.

CARE for silk and cotton/silk

For our silk and cotton silk garments/homewares, we also recommend gentle cycle machine wash cold water (up to 30 degrees celsius) or delicate hand washing to increase the life of the garment and reduce the environmental footprint from energy use, detergents and water wastage.  

Tumble dry on low heat or line dry in shade.  

Iron on reverse side of garment following fabric settings.

Do not use bleach or stain remover.

Dry cleaning using an eco-friendly service is also recommended.

CARE for linen and cotton/linen

For our linen and cotton linen garments/homewares, we also recommend gentle cycle machine wash cold water (up to 30 degrees celsius) or delicate hand washing to increase the life of the garment and reduce the environmental footprint from energy use, detergents and water wastage.  

Tumble dry on low heat or line dry in shade.  

Iron on reverse side of garment following fabric settings.

Do not use bleach or stain remover.